DEALER SPOTLIGHT: Lakeside Chevrolet

“Client Command is giving us opportunities every day to welcome new service customers and earn their trust.”

Chad Probst, VP of Operations

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THE STORY

Lakeside Chevrolet is laser focused on one thing – taking care of their customers in sales and service. By partnering with Client Command’s tech to connect with their customers early in their buying process, they are realizing:

1/3

of total buisness

$500

more gross per copy

23:1

return on investment

GREATER FOCUS ON SERVICE

Lakeside Chevrolet takes pride in doing what they say they will do, especially in the service lane. With Client Command’s service marketing, they have opportunities every day to welcome new customers and earn their trust. Of the services influenced by the partnership, 97% are brand new customers.

SERVICE RESULTS

In the first month alone, Lakeside Chevrolet’s partnership with Client Command delivered:

120

extra appointments

8.5X

more customer pay
than warranty

$40-60

more average gross
on ROs