Live active shoppers®

2,847,293 U.S. Shoppers

Automotive shopper intelligence

Know who’s shopping before
the competition.

Client Command’s patented Active Shopper Network® identifies
real, ready–to–buy car shoppers in your market in real time.

Today’s active shopper® count

Live Active Shoppers® across the U.S.

Select any dot on the map to see live shopper counts in that sample market.

Region Map

Selected market

Seattle, WA

102,171

Active Shoppers® identified
in the last 24 hours.

25+ years serving automotive dealers
3,500+ dealer rooftops served

“Reaching consumers well before they are inside the store makes a big difference. We can’t do it without the Active Shopper Network®.”

Rob Sneed, Power Ford

Without Client Command®

Marketing in the Dark

  • Marketing to 10,000 equity customers when only 1,460 are shopping
  • Relying on Google & Amazon “In–Market Audiences” where <20% are truly shopping
  • Predictive Analytics with data that’s 60–120 days old
  • Customer data siloed across DMS, CRM, and ad platforms
  • No way to prove which campaigns drove showroom visits

With Client Command®

Marketing with Certainty

  • Person-level data on every Active Shopper® — refreshed every 24 hours
  • Audiences where 80%+ are verified in-market right now
  • Purchase intensity scoring — know who’s buying this week
  • Unified customer profile resolving every data source you have
  • Person-level attribution tying campaigns to actual vehicle sales

“We canceled Client Command® and our sales immediately dropped 30%. A few months later, we brought them back. And sales rebounded.”

Anthony Reich, Huffines Auto Dealerships

Data Study

How much of your audience is actually shopping?

We analyzed common audience types across hundreds of dealerships.

80%+

In–Equity Lists

14.78%

DMS

12.54%

CRM

12.78%

Demographic Data

12.89%

“In–Market” Audiences

10.79%

Make | Model Lists

7.75%

Based on findings from the Active Shopper Network®. Focused on shoppers showing high–intensity scoring within our network.

“The information we need to market to our customers with the right message at the right time is vital…and Client Command® puts those people in front of us at the right time.”

Sarah Brooks, Galleria BMW

Our solutions

Powering every step from data to deal.

Three connected systems—all powered by the Active Shopper Network®.

Customer data platform

One unified profile. Every shopper, every signal.

  • Centralizes data from every touchpoint—online and offline—into a real–time view of each shopper
  • Resolves DMS, CRM, web and ad data into a single persistent customer record
  • Your data stays yours and is stored using enterprise–grade encryption

Audiences

Real buyer signals. Not lookalike guesswork.

  • Tap into millions of Active Shoppers® updated every 24 hours
  • Build high–intent audiences from real behavior across the web
  • Pre–built, ready–to–activate segments designed to drive showroom traffic

Marketing

Multi–channel execution—done for you.

  • Email, social, phone, text and display launched and managed by our team
  • Real–time activation the moment a shopper shows intent—no lag
  • An extension of your team, backed by the Active Shopper Network®

Strategic partners

We integrate with the data providers, cloud platforms, and dealer–tech vendors you already
trust — so the Active Shopper Network® plugs straight into your stack.

Frequently asked questions

Everything dealers ask before they switch.

It’s a patented identity-resolved network that monitors billions of automotive shopping signals across the open web every day. We deterministically tie that behavior back to real individuals — so you see, by name, who in your DMA is shopping right now and which brands they’re considering.

Google and Amazon segments are inferred and probabilistic — fewer than 20% of those people are actually shopping for a vehicle this week. The Active Shopper Network® is deterministic. 80%+ of the audience is verified in-market, refreshed every 24 hours, and resolved to an individual identity.

No. We integrate with what you already use — DealerSocket, VinSolutions, your DMS, Google, Meta, programmatic, direct mail, and your BDC. We make your existing stack smarter by feeding it the right people at the right moment.

Most rooftops are live with their first ASN-powered audience within 2–3 weeks. We handle the integration, audience build, and channel activation — your team just answers the phones and works the deals.

Your first-party customer data and the audiences built on top of it belong to your dealership. The Active Shopper Network® platform and underlying technology are Client Command’s, but the shopper audiences and CRM/DMS data we activate against are yours.

We provide identity-level attribution that ties your marketing spend to actual vehicle deliveries — not just clicks or form fills. You see which shoppers we identified, which channels reached them, and which ones bought from you.

Yes. Client Command® protects customer data by implementing the Center for Internet Security (CIS) control framework and complies with all applicable state and federal privacy regulations. Your data is never sold or used to power competitors’ campaigns.

Industry recognition

Trusted. Awarded. Proven.

Recognized by the leading voices in automotive retail for
innovation, service, and measurable dealer results.

Best Places To Work
Winner

2026 | 2025 | 2019 | 2017

Hermes Creative Awards
Platinum & Gold Winners

2026 | 2025 |  2019 | 2017